Terms of service
Last updated: June 2026
This website is operated by Lumiva Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Lumiva Pty Ltd.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.
1. Use of Our Website
You agree to use our website for lawful purposes only and in a way that does not violate any applicable laws or regulations.
2. Products
Our products are intended for cosmetic use only and are for external use only. You are responsible for reviewing ingredient lists and ensuring suitability for your skin.
We recommend performing a patch test before first use, particularly if you have sensitive skin or known sensitivities to cosmetic ingredients.
We aim to ensure product descriptions and images are accurate, however we do not guarantee that all information is error-free or that colours will display exactly as seen on your device.
3. Orders
We reserve the right to accept or decline any order at our discretion.
You agree to provide accurate and complete information when placing an order.
4. Pricing and Payments
All prices are listed in Australian Dollars (AUD) and include GST where applicable.
We reserve the right to update pricing at any time without notice.
5. Shipping
Delivery timeframes are estimates only and may vary.
We are not responsible for delays caused by shipping carriers or events outside our control.
6. Returns and Refunds
Please refer to our Returns & Refunds Policy for full details.
Nothing in this policy excludes or limits your rights under Australian Consumer Law.
7. Intellectual Property
All content on this website, including branding, text, and images, is the property of Lumiva Pty Ltd and must not be used without permission.
8. Limitation of Liability
To the extent permitted by law, Lumiva Pty Ltd is not liable for any indirect or consequential loss arising from the use of our website or products.
9. Changes to Terms
We may update these Terms at any time. Changes will take effect once published on the website.
10. Governing Law
These Terms are governed by the laws of Victoria, Australia.
11. Contact
For any questions regarding these Terms, please contact us at: